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Cookies Policy
This Cookies Policy explains how Cristal Poker Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, the types of information they may collect, why they are used and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply.
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About cookies and similar technologies
Cookies are small text files that a website can place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device during a visit or on a later visit. Cookies can help a website remember information, maintain a secure session and understand how visitors use its pages. Some cookies are stored only for the duration of a browsing session, while others remain on a device for a longer period or until they are deleted.
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Cristal Poker Casino may also use technologies that work in a similar way to cookies. These may include pixels, tags, software development kits, local storage and device-related identifiers. In this policy, we use the term cookies to refer to cookies and similar technologies unless a different meaning is clear from the context.
Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information held about your account, device or website activity. The information collected can include details such as your browser type, device type, general location, pages viewed, approximate visit times, preferences, interactions and technical information about how you connect to the website.
The cookies used on the website can change from time to time as features, security measures, technology providers or legal requirements change. Where required, we will provide information about non-essential cookies and seek consent before using them. You can make choices about certain cookies as described below.
How cookies may be used
Cookies may be used for several different purposes. Some are necessary for the website or particular functions to work. Others help us improve performance, understand how the website is used or provide content that is more relevant to your interests. The categories below describe the main purposes for which cookies may be used.
Strictly necessary cookies
Strictly necessary cookies support core website functions and cannot always be switched off through the website’s cookie controls. They may be used to help maintain a secure connection, keep a session active, remember security settings, prevent fraudulent activity, support account access and route requests to the appropriate service. Without these cookies, some parts of the website may not operate properly.
Functional and preference cookies
Functional cookies help the website remember choices you make, such as language, display settings or other preferences. They can make repeat visits more convenient and help provide a consistent experience. If you reject these cookies, some preferences may not be retained and you may need to make the same selections again.
Performance and analytics cookies
Performance and analytics cookies help us understand how visitors use the website. They may show which pages are visited, how users move through the website, whether a page loads correctly and where improvements may be useful. This information is generally reviewed in an aggregated or statistical form, although a provider may process technical identifiers as part of delivering its service.
Security and fraud prevention
Cookies and related technologies may be used to help protect the website, accounts and services from unauthorised access, automated abuse, suspicious activity and other security risks. They may help identify unusual patterns, support verification processes and protect the integrity of gambling-related services. Refusing security-related technologies may affect the availability of some functions.
Marketing and advertising cookies
Where used and permitted, marketing cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content or present advertising that is more relevant to a visitor. These cookies may be placed by us or by third-party advertising and measurement providers. They are not required for basic browsing and can generally be controlled through the cookie preference tool or your browser settings.
- To keep the website and account-related functions working as intended.
- To support login, session management and security checks.
- To remember selected preferences and improve ease of use.
- To measure website performance and identify technical issues.
- To understand how visitors interact with pages and features.
- To help detect fraud, misuse, automated activity and other security threats.
- To assess the effectiveness of communications or marketing where this is permitted.
Your cookie choices and browser controls
When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept, reject or manage categories of non-essential cookies. Your choices may be saved in a preference cookie so that the website can remember them. If you clear cookies, use another browser or change devices, you may be asked to make your choices again.
You can also manage cookies through the settings of your browser or device. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is stored. The method differs between browsers and devices, so you should check the relevant help or support information for the product you use.
Blocking all cookies may not provide the same result as rejecting non-essential cookies through the website preference tool. In particular, blocking strictly necessary cookies can prevent account access, interrupt a session, affect security checks or make certain website functions unavailable. Deleting cookies may also remove saved preferences and require you to sign in or complete selections again.
Your browser may also offer settings for limiting tracking, restricting third-party cookies or using private browsing. These settings can affect how the website and other websites operate. A browser signal or device setting does not necessarily control every technology used by a website, so you should use the available cookie preference options where provided.
- Open the cookie preference tool when it appears on the website.
- Choose the categories of optional cookies you wish to allow or reject.
- Save your selection and review it again if your preferences change.
- Use your browser or device settings to delete or block cookies if you want additional control.
- Contact us through the available website contact or support channel if you have a question about cookie preferences.
Third parties, privacy and policy updates
Some cookies may be placed or accessed by service providers that support website hosting, security, analytics, communications, customer support, payment-related functions or other website operations. These providers may process information on our behalf or may operate as separate organisations with their own privacy information. Where third-party technologies are used, their processing may be subject to the provider’s terms and privacy policy as well as the choices available through our website.
Information collected through cookies may be used together with information collected directly from you, such as information provided when creating or using an account. How personal information is collected, used, stored, disclosed or protected is explained in our Privacy Policy. The Privacy Policy also explains the rights and options that may apply to personal information under relevant Australian privacy requirements and other applicable laws.
We take reasonable steps to use information obtained through cookies for legitimate website, service, security, operational or business purposes. Access to information may be limited to people and providers who need it for those purposes. Cookies and related technologies do not remove your responsibility to protect your account credentials, keep your device secure and avoid using shared devices without signing out.
The website may contain links to external websites or services. Once you leave our website, the use of cookies by the external website is governed by that organisation’s own policies and settings. We encourage you to review the privacy and cookie information provided by any external service before sharing information or enabling its technologies.
We may update this Cookies Policy to reflect changes to the website, the technologies we use, our service providers, legal obligations or our practices. The updated version will be published on this page with a revised effective date where appropriate. You should review this page from time to time so that you remain informed about how cookies and similar technologies may be used.
If you have a question about this Cookies Policy, your cookie choices or the way information is handled, please use the contact or support option made available on the website. We will consider your enquiry in accordance with our applicable procedures and legal obligations.
